Andrology
at York Hospitals

Book appointment

IMPORTANT ANNOUNCEMENT:

There will temporarily be no room booking appointments available for dates from 9^th December. This is unfortunately beyond the laboratories control & the hospital trust is working hard to remedy the situation. Please accept our apologies for the inconvenience, we understand there is a high demand for the service. Further updates will be posted here as soon as they are available. In the meantime, please refrain from calling the laboratory regarding this matter, as we will be unable to provide any more information.

There are a high volume of patients requiring testing at this current time. If we are fully booked, it means we have no further availability to process your sample. Please keep checking the booking site for appointments. We are sorry for the inconvenience.

Please take care to choose the booking that suits your situation and analysis required (information about each test/booking type can be found in the definitions/terminology section).

The laboratory is situated at York Hospital, all fertility appointments and room booking appointments are for York Hospital only. This includes vasectomy reversal samples as they are treated as fertility specimens.

First samples for post-vasectomy analysis may be dropped off at Scarborough Hospital before 9am. These must be booked in to ensure that there is enough time for processing - please see the information sheet for details. There is one 08:35 Scarborough appointment on the system for this purpose. You will not be required to call the lab before entering Scarborough Hospital.

You will be sent a confirmation email after booking, please keep this email safe as it contains important information for the appointment including how to cancel your booking (if required). If you do not receive a confirmation email, please check your junk mailbox.

Please ensure you have read the current information (failure to do so may lead in your sample being rejected).

If you have any queries and would like to speak to a member of staff. Please email or call the lab on yhs-tr.andrology@nhs.net or 01904 726258. (Please see the home page for laboratory opening times)

For patients requiring translation services (including BSL), please contact the laboratory via phone or email prior to your appointment as access to an interpreter via telephone (video call for BSL) can be arranged if notified.

PLEASE NOTE: Appointments are made available on a 2 week rolling basis. The calendar will state fully booked for all days that have no availability left. Dates that have not yet been released will state so on the calendar. Please try again at a later date if there is nothing available. Thank you for your understanding and patience.

There may be an arrow (>) to the right of the month on the calendar, when visible, this will take you to the next month.

Before completing your booking, please ensure:

You have a completed request form.
You have a toxicity-tested pot. If you are producing the sample on-site however you may collect your pot at the hospital.
If dropping your sample off, you will be able to drop your sample within the required timeframe:
- Fertility semen analysis – must be received within 45 minutes of production
- First samples for Post-vasectomy semen analysis –must be received within 3 hours and 45 minutes of production.
- Second samples for Post-vasectomy semen analysis –must be received within 45 minutes of production.
Your abstinence period will be between 48 hours and 7 days at the time of the appointment.

Confirmation

Please check this box to confirm you have read the above understood and wish to proceed

Your questions answered...

Q: Frequently Asked Questions (FAQs) - Patients

Why does everything say "Fully booked" or "Not yet available"?

We release appointments on a 2-week rolling basis. For example appointments for 16/10/23 will have been released on 02/10/23. This is to ensure all patients are given a fair chance at booking a time slot. If all dates within the next 2-week time period state fully booked, this means we cannot book any more patients in. We are sorry for the inconvenience, however we have had a large backlog of patients which have accumulated and minimal staffing. Dates that are blank are either within the next two days or are on a weekend. Weekend and bank holiday days are unavailable to book as the laboratory is not open.

Can I rearrange/cancel my booking

Yes, the page to do so is found here (Cancel Booking). Cancellations can be done online up 3 days before your appointment. After this time you will need to contact the laboratory on via email or phone (yhs-tr.andrology@nhs.net or 01904 726258) where a member of staff can help you.

What if I turn up early or late for my booking?

Your sample will be rejected if it exceeds an hour from time taken. Other specimens may be being dealt with/expected or staff may be on designated breaks if you arrive outside your appointment time. Therefore your sample may not be able to be processed. Please call the lab on 01904 726258 if you think you may be early or late and we will try our best to accommodate you where possible.

What if I don't make a booking?

Any specimens without bookings will be rejected. If you are having difficulties booking a slot, please keep trying the website as the laboratory may not be able to help via telephone.

What if I fail to turn up?

We urge you not to do this, though we understand it may be inevitable sometimes. If you cannot attend at short notice for any reason, please call the lab on 01904 726258. We are a busy laboratory with minimal staff and Andrology is not our sole investigation.

How do I get my results?

Your results will be sent to your requesting clinician/GP within 7-10 working days. It is outside our scope of practice to give results to patients. If there are any issues obtaining your results, please get your clinician/GP to contact us on 01904 726258 or yhs-tr.andrology@nhs.net.

How do I get to the accessibility options on the webpage?

Please be aware, accessibility is no longer supported by Internet Explorer. If there are any difficulties, please call the laboratory who will attempt to talk you through how to find the accessibility.

Click on the orange symbol with a person in the centre - bottom right corner.

Computer browser - a black "Reach Deck" banner will appear at the top of the page with multiple icons. Language icon is the google translation symbol and should be the 4th icon from the left.

Phone browser - a black banner will appear at the bottom of the page with 3 icons. Language icon is the middle cog icon.

For patients requiring translation services (including BSL), please contact the laboratory via phone or email prior to your appointment as access to an interpreter via telephone (video call for BSL) can be arranged if notified.

All other definitions/terminology seen on your information sheet/request form can be found here. (Definitions/Terminology)

Information sheets (including some translated versions) can be found here. (Information Sheets)

Q: Frequently Asked Questions (FAQs) - Clinicans/GP

How do I check I am giving my patient the correct pot and information sheet?

Toxicity tested pots have an additional white label on them. A visual example of these are found here.

These pots were previously sent out with an information sheet, we now do not send out information sheets. You should ensure that all old information sheets are disposed of and a new, up to date information sheets are printed and given to patients. Information is reviewed regularly and the latest copy can be found here.

Where do we get the request forms from?

An ICE request form can be generated through the ICE system. Currently, we still require a printed copy to be given to the patient.

Purple topped Histology/Cytology or a Post Vasectomy forms can also be filled out. Examples of all 3 can be found on the Request Forms tab.

How can we order toxicity tested pots?

You can either email the laboratory yhs-tr.andrology@nhs.net or call on 01904 726258.

Where can we find information sheets?

A link to the information sheets can be found in the Information Sheets tab at the top of each website page. They can also be found on the ICE system and on the trust web page.

How can my patients get to the accessibility options on the webpage?