Paul was nominated by a colleague for quickly stepping in to assist a distressed patient.

“Paul’s swift assistance and caring attitude were crucial in keeping the patient safe. His actions reflect the consistent kindness and generosity of the entire Ellerby’s team.”

Ward 17 was nominated twice in recognition of their outstanding care and dedication.

The combined efforts of the Ward 17 team exemplify the highest standards of patient care, showcasing their compassion, dedication, and exceptional ability to handle complex and difficult situations.

Emma supported a patient with a dislocated hip, so that the patient was able to attend her husband’s funeral. As a matter of urgency, Emma arranged for orthotics colleagues to assess the patient so that a hip brace could be provided.

The colleague who nominated Emma said: “She went above and beyond for the patient, to ensure that she was able to go to her husband’s funeral and return afterwards to be with her family.”

A mother has nominated the ward for their compassionate care after the loss of her baby.

"Whenever I pressed my buzzer they were in INSTANTLY, nothing was too much trouble. I’ll never ever be able to repay them but I hope by nominating them for this award they can see they make a huge impact on the people they care for and I’ll be so grateful forever."

Congratulations to Eve, Senior Sister, York Emergency Department, who has been recognised for her care and quick thinking when she stepped in to help a motorcyclist who was seriously injured in a collision. She spent 25 minutes with the patient at the roadside, keeping their airway open until an ambulance arrived, while directing members of the public on how they could best help.

The colleague who nominated Eve said: “I am sure that the support Eve provided to this patient’s airway saved their life as their breathing was very much hindered by their injuries. Eve is humble, brave and acts out of selfless care for her patients. She is an absolute asset to the York Hospital team, and I feel sure her ED colleagues would agree. She is not only a very skilled and competent nurse but also a well-loved and respected member of the ED family.”

Carly, Labour Ward Manager. went above and beyond to support a pregnant patient whose care needs were unusual. She spent many hours developing her care plan, making sure that the patient’s choices and preferences were listened to and reflected throughout. Carly worked hard to make sure the patient had the birth experience that she wanted, and supported team members who had questions about how the care plan would work.

“Carly is a credit to the Trust and works tirelessly to achieve the outcome she needs.”

Jill, a community midwife, was nominated by colleague Catherine for going above and beyond for a couple with learning difficulties who were expecting a baby.

"Jill helped the couple access baby equipment from local charities and attended social care meetings, even on her days off, ensuring continuity for the couple. Recognising concerns about their ability to care for the baby independently, Jill advocated for the couple, making referrals to parenting classes and adult social care for additional support."

Debbie provided invaluable support to a colleague who had found a patient collapsed at home. When it was clear that the patient had died, she stayed on the phone to give guidance and arrived on the scene five minutes later.

"The Trust values run through her blood, which is reflected in every shift she works. She is a true asset to the NHS and our community team is very lucky to have her on board.”

Richard consistently goes the extra mile for patients at Scarborough Hospital. He always has a ready smile, and often takes time to chat with patients and put them at ease.

Nothing is too much trouble for Richard and he demonstrates the Trust values daily.

Recently, a patient with a learning disability needed an echo. Before the test could be carried out, the man needed some help to understand what would happen at the appointment. Rob was really helpful. He provided photos and items, and made recommendations to facilitate the social story and roleplay. Rob even made sure the gentleman didn't have to wait too long for his appointment. Thanks to Rob's help, the echo test went well.

Later on, the same patient needed a sleep study. Lorraine changed his appointment so he only had to come in once instead of twice and adapted the usual demonstration of equipment. The gentleman’s mum said it was the best appointment he'd ever had.

A patient on the ward was desperate to see his wife, who was at home and coming towards the end of her life.

Sue, Claire, the ambulance crew, the patient’s care team, and many others involved in the patient’s care gave this man and his family the gift of a proper goodbye. It’s a heart-warming example of staff going above and beyond their duties.

Sharon helped a patient with very limited funds attend an urgent eye clinic appointment to save his sight.

“She was a very caring person and could recognise what a difference these small gestures could make to the rest of his life – he was very grateful. I wish there were a lot more people like Sharon around.”

Jo, a specialist midwife, was instrumental in our Trust's introduction of BadgerNet, an online maternity notes tool that improves patient safety and care.

“We are proud that our Trust was the first to go live in the region, with much appreciation to Jo for being such a great role model for digital engagement,” said nominator, James Hawkins.

Carol, a community midwife, has been caring for an extremely vulnerable patient with complex needs.

In the days after the patient’s baby had been born, Carol visited her every day to help the lady look after the baby and herself.

The patient struggled to trust new people, yet Carol went above and beyond for the lady and her partner, building a wonderful rapport. Well done, Carol.

A patient with dementia and complex needs was referred to the community therapy team. Due to the nature of their condition, the patient needed a lot of support.

Their care has truly gone the extra mile, leaving no stone unturned in the pursuit to improve a patient’s quality of life. At all stages, they have embodied the Trust’s values and become a shining example of fantastic community care.

Georgia always goes the extra mile to help patients and colleagues but, recently, she exceeded herself.

Thank you for all your hard work in getting this man the care he needed, Georgia!