Call 4 Concern
Call 4 Concern© (C4C) is a patient safety initiative enabling adult patients, relatives and carers, to make a direct referral to the Critical Care Outreach Team (CCOT).
Information for carers of people in hospital
This leaflet provides tips on how to work with hospital staff to ensure your relative/friend has the best possible care in hospital. It also lists support available from local carers organisations.
Your Experience Matters
How to say thank you, make a comment, get an answer to a concern or make a formal complaint
Your Experiences Matter Easy Read
What to do if you are not happy with what has happened during your visit to hospital.
