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Outpatients

Patient Initiated Follow-Up (PIFU)

Patient Initiated Follow-Up, often referred to as ‘PIFU’, puts you in control of making an appointment when you need it and provides you with direct access to guidance when you need it.

The majority of patients with stable long-term conditions do not require regular follow up by the hospital team.  Research has shown that regular visits do not help to prevent your condition returning, or identify new problems.  Instead of being offered regular clinic visits and routine check-ups with your consultant, PIFU patients can make their own appointment only when they need it e.g. when you experience a flare-up of your condition - reducing the unnecessary anxiety, travel and time spent waiting for a routine follow-up.

When not to use PIFU

If you require urgent medical advice you should contact your GP or NHS 111, or if you are really unwell, your local emergency department (A&E).  For all other concerns, or if you are feeling unwell, your GP remains your first point of contact. 

How to use PIFU

If you are on a PIFU pathway and experience a flare-up, please call us and explain to the team that you are experiencing a flare-up and you need to be seen - the contact details for each service can be found on the pages below.   The team will agree a suitable appointment date and time over the phone with you.

To access further detail, including support team contact details and symptoms to look out for, please navigate to the specific service page you require below.

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Incident at York Hospital

Please be aware that the internal access road to the Blue Badge car park at the front of York Hospital is temporarily closed following a road traffic incident. As a result, drop-off and collection at the main entrance, along with access to Blue Badge parking in that area, is currently unavailable. Pedestrian access is unaffected.

Access to all other areas of the hospital site remains open, including the multi-storey car park, where disabled parking is available.

We’re asking patients and visitors to plan ahead, as traffic flow into the site is busier than usual. Thank you for your patience and understanding.