Your Experience Matters
How to say thank you, make a comment, get an answer to a concern or make a formal complaint
Coming into hospital
How to say thank you, make a comment, get an answer to a concern or make a formal complaint
What to do if you are not happy with what has happened during your visit to hospital.
Has a member of staff or team at one of our hospitals or community services made a real difference to you or a loved one?
Our Patient Choice Award 2026 recognises colleagues whose kindness, compassion and dedication have had a lasting impact. If someone went above and beyond during your care, we'd love to hear your story.
Nominate them today and help us celebrate the people who make a difference every day.