Call 4 Concern
Call 4 ConcernĀ© (C4C) is a patient safety initiative enabling adult patients, relatives and carers, to make a direct referral to the Critical Care Outreach Team (CCOT).
Your visit
Call 4 ConcernĀ© (C4C) is a patient safety initiative enabling adult patients, relatives and carers, to make a direct referral to the Critical Care Outreach Team (CCOT).
This leaflet provides tips on how to work with hospital staff to ensure your relative/friend has the best possible care in hospital. It also lists support available from local carers organisations.
How to say thank you, make a comment, get an answer to a concern or make a formal complaint
What to do if you are not happy with what has happened during your visit to hospital.