Electronic test requesting 'Ordercomms' ensures the correct data is obtained for completion of the test request and minimises the risk to the patient associated with the manual input of patient information when received by the laboratory.

Electronic requesting has been rolled out in many areas within York Hospital and Scarborough Hospital and to all GP surgeries utilising the York and Scarborough Laboratories. 

We would ask our users to help us to provide the best service we can by ensuring that bar codes are of good quality and placed correctly on the tubes.  This is an example of GOOD and BAD labelling Click Here.

In visits to GP practices over the last year, during our roll out of ICE ordercomms requesting, a number of people have asked if we could setup an easier way to make the multiple requests normally associated with common ailments.  

We have sought the opinions of clinical scientists, laboratory operational management, and of the many funding CCGs in our area for evidence based and / or cost-effective profiles for screening a primary care population.  The ICE interface is shared among all users, so by their nature these profiles have to be a compromise.

Please Click Here for more information and screenshots, share it with your Ordercomms-using colleagues, and feedback any comments or issues.

An e-learning package is available on the Learning Hub for how to place Ordercomms.  If you have any issues relating to electronic requesting your first point of contact is:

• SNS IT Service Desk - Telephone 01904 725000
• Laboratory Medicine IT Team - yhs-tr.pathologyIT@nhs.net

The following information has also been provided which may be of help to you:

ICE Requesting York Trust User Form: Click Here

ICE Desktop Interoperability Guide for SystmOne: Click Here

Pathology Requesting Quick Guide SystmOne: Click Here

ICE Desktop Interoperability Guide for EMIS Systems: Click Here

Update on ICE Online ordering system for All Clinical Users: Click Here

Web Page 9 Last updated 04/07/2023